All refunds will be completed via NEFT or IMPS to original bank account within 5 working days. Users should also note that tournaments once entered after paying entry fee are non refundable unless cancelled from our side.
TOSS shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including but not limited to any failure to perform due to unforeseen circumstances or cause beyond TOSS's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes and in such circumstances, TOSS shall also be entitled to cancel any related Tournament(s) and to process an appropriate refund for all Participants. In certain Tournaments across the TOSS Services, if designated number of participants are not complete TOSS reserves the right to merge tournaments with same prize pool or cancel the tournament and refunding the paid amount. In the event that any Private tournament does not contain the pre-specified number of Participants for that Private tournament within 1 hour prior to the commencement of the trading day/Tournament, the Platform will initiate an automatic refund of the amount deposited. Such refund shall be processed after the expiry of the deadline for filling of participants for such Private Tournament. A transaction, once confirmed, is final and no cancellation is permissible. TOSS may, in certain exceptional circumstances and at its sole and absolute discretion, refund the amount to the User after deducting applicable cancellation charges and taxes. At the time of the transaction, Users may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. TOSS disclaims any responsibility for, and if a User pays for access to one of TOSS's Services the User will not be entitled to a refund as a result of, any inaccessibility that is caused by TOSS's maintenance on the servers or the technology that underlies our sites, failures of TOSS's service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control.
Contact Us:
Any questions or clarifications with respect to this Policy or any complaints, comments,
concerns or feedback can be sent to TOSS at: feedback@tournamentofstocks.com or by
normal/physical mail addressed to:
Attn: TOSS Team
Dancing Yogi Ventures Private Limited,
60, Sahawas Society, Karve Nagar
Pune-411052
Maharashtra, India.